Shotcaller.

Terms of Service and End User License Agreement

Last updated 2026-10-06 · Prior versions

Shotcaller Applications LLC · Version 0.4 Last Updated: October 6, 2026 | Effective Date: October 6, 2026

TABLE OF CONTENTS

  1. Acceptance of These Terms
  2. Definitions
  3. The Service
  4. Eligibility and Age Requirements
  5. Accounts, Roles, and Security
  6. License Grant and Restrictions
  7. Teams, Organizations, and Administrators
  8. Subscriptions, Billing, Trials, and Cancellation
  9. User Content and Ownership
  10. Team Chat, Media Uploads, and Community Standards
  11. Minors, Parental Consent, and Youth Safety
  12. Privacy and Regional Data Protection Rights
  13. Moderation, Reporting, and Enforcement
  14. Intellectual Property
  15. Third-Party Services and App Stores
  16. Copyright Complaints (DMCA)
  17. Disclaimers
  18. Limitation of Liability
  19. Indemnification
  20. Term, Suspension, and Termination
  21. Dispute Resolution and Arbitration
  22. Governing Law and Venue
  23. Changes to These Terms
  24. General Provisions
  25. How to Contact Us

1. ACCEPTANCE OF THESE TERMS

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER IN SECTION 21 THAT AFFECT YOUR LEGAL RIGHTS. SECTION 21.7 EXPLAINS HOW TO OPT OUT OF ARBITRATION WITHIN 30 DAYS.

1.1 These Terms of Service and End User License Agreement (the "Terms" or this "Agreement") are a legally binding contract between you ("you," "your," or "User") and Shotcaller Applications LLC, a Florida limited liability company with its principal place of business at 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA ("Shotcaller," "we," "us," or "our").

1.2 These Terms govern your access to and use of the Shotcaller mobile applications, web application, websites, APIs, and all related services, content, and features (collectively, the "Service").

1.3 By creating an account, clicking "I agree," installing the application, accessing a shared link, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

1.4 If you are accepting these Terms on behalf of a team, club, league, school, or other organization, you represent and warrant that you have the authority to bind that entity, and "you" refers to both you individually and that entity.

1.5 Additional terms may apply to specific features or plans. Where additional terms conflict with these Terms, the additional terms control for that feature or plan only.

2. DEFINITIONS

For purposes of this Agreement:

3. THE SERVICE

3.1 What the Service does. Shotcaller provides software for football coaches and their teams to design, organize, and share offensive and defensive formations, plays, play variants, and strategies; to manage rosters, schedules, and staff; to communicate through Team Chat and announcements; and to record and review play and game outcomes.

3.2 What the Service is not. The Service is a planning, organization, and communication tool. It is not a safety system, a medical device, a coaching credential, an officiating authority, a background-check service, or a substitute for qualified supervision of athletes. See Section 17 (Disclaimers).

3.3 Changes to the Service. We may add, modify, suspend, or discontinue any part of the Service at any time. If we discontinue a material paid feature, Section 8.12 governs your remedy.

3.4 Beta and pilot features. Features identified as beta, preview, early access, or pilot are provided for evaluation, may be changed or withdrawn without notice, and are excluded from any service commitment. Feedback you provide about them is governed by Section 14.5.

4. ELIGIBILITY AND AGE REQUIREMENTS

4.1 Accounts are for adults. You must be at least eighteen (18) years of age to create an Account, purchase a Subscription, serve as a Coach, Guardian, Team Administrator, or organization administrator on the Service, or hold an Account as a Player.

4.2 Your age attestation. By creating an Account or using the Service, you represent, warrant, and attest that you are at least 18 years old, that all registration information you provide is truthful and accurate, and that you have the legal capacity to enter into this Agreement. This attestation is a material inducement to our provision of the Service, and it is a continuing representation each time you access the Service.

4.3 No accounts for children under 13 — ever. The Service is not directed to children under 13, and we do not knowingly permit any individual under the age of thirteen (13) to create an Account, hold an Account, or transmit personal information to us as an account holder, under any circumstance, with or without parental consent. If we learn that an Account belongs to a child under 13, we will terminate that Account and delete the associated personal information in accordance with our Privacy Policy and applicable law.

4.4 No circumvention of age requirements. You may not create an Account on behalf of anyone who does not meet the age requirements, permit a Minor to use your Account, share your credentials with a Minor, or misrepresent any person's age. You attest that you will not allow any underage individual to access or use the Service through your Account or credentials.

4.5 How Players access the Service. Players under 18 participate in the Service as roster entries managed by a Coach and the Player's Guardian, not as account holders. A Player who is 18 or older may, on a Coach's invitation, hold an Account on the same terms as any other adult User, including the age attestation in Section 4.2; a Coach must mark the roster entry as 18 or older before any such invitation can be sent. A Guardian who holds an Account sees, through their own sign-in, the playbooks a Coach has published to the Team and any matchups a Coach has shared with their Player's family. No link, code, or login is ever issued to a Player under 18.

4.6 Team Chat and direct messages. Players under 18 do not have access to Team Chat or direct messages and cannot be messaged by anyone through the Service. Team Chat participants are limited to adult Coaches, adult Guardians, adult team staff, adult Players who hold an Account, and — where a Team belongs to a league or club — adult organization administrators, who are always displayed visibly in the member list. Direct messages are available only between a Team's staff and an individual Guardian or adult Player: a Guardian or adult Player may message one or all of their Team's coaches, and a Coach may message an individual Guardian or adult Player on their Team. Guardians and adult Players may not start conversations with one another through the Service.

4.7 No Accounts for Players under 18. Shotcaller does not offer Accounts to anyone under 18, including limited-function or Guardian-linked Player Accounts. A Player under 18 is always a roster entry. (This replaces the bracketed 13–17 Player Account provisions in prior drafts, which are withdrawn.)

4.8 Guardian authority for Roster Data. If you enter, upload, or transmit any information about a Minor — including a Player's name, jersey number, position, availability, photograph, or video — you represent and warrant that you are that Minor's Guardian or that you have obtained the Guardian's express permission to do so, and that you are authorized to provide that information to us for the purposes described in our Privacy Policy. Coaches and Team Administrators are responsible for obtaining and maintaining these authorizations for their Teams. A Guardian may edit their own child's name and nickname, and invite, resend, or revoke invitations to co-guardians, on each Team's roster entry separately. When you invite a co-guardian, you represent that the person is an adult with a parental or guardianship relationship to the Player and that you are permitted to give us their name and email for that purpose. You may not remove a co-guardian who has accepted an invitation; ask the Team's Coach.

4.9 Reporting a violation. If you believe a Minor has created an Account, or that an Account holder has misrepresented their age, contact us immediately at Safety@shotcaller.football. We will investigate and act promptly.

4.10 Geographic eligibility. The Service is offered only to Users located in the United States. You may not access the Service from, or use it on behalf of a team located in, any other country, and you may not access the Service if you are subject to U.S. sanctions or are located in an embargoed territory. See Section 24.10.

5. ACCOUNTS, ROLES, AND SECURITY

5.1 Registration. You agree to provide accurate, current, and complete information when registering and to keep it updated.

5.2 One person, one Account. Accounts are personal to you. You may not share, sell, rent, lend, or transfer your Account or credentials. Multiple people may not operate a single Account.

5.3 Credential security. The Service has no passwords. You are responsible for safeguarding the email account and the Google or Apple account you sign in with, and any device on which you remain signed in, and for all activity occurring under your Account. Notify us immediately at Support@shotcaller.football of any unauthorized use or suspected breach.

5.4 Roles and permissions. The Service assigns permissions based on role (for example Head Coach, Coordinator, Assistant, Guardian, Team Administrator, organization administrator). Role-based access is independent of subscription entitlements; holding a role does not entitle you to features your plan does not license.

5.5 Accuracy of team information. Team Administrators are responsible for keeping roster and staff membership accurate, and for promptly removing individuals who are no longer affiliated with the Team.

5.6 Account recovery. We may require identity verification before restoring access to an Account. We are not obligated to restore access where verification fails.

6. LICENSE GRANT AND RESTRICTIONS

6.1 License. Subject to your compliance with this Agreement and payment of applicable fees, Shotcaller grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service on devices you own or control, solely for your own internal, non-commercial coaching and team-management purposes .

6.2 Reservation of rights. The Service is licensed, not sold. All rights not expressly granted are reserved by Shotcaller and its licensors.

6.3 Restrictions. You will not, and will not permit any third party to:

(a) copy, modify, translate, or create derivative works of the Service; (b) reverse engineer, decompile, disassemble, or attempt to derive source code, except to the extent this restriction is prohibited by applicable law; (c) rent, lease, lend, sell, sublicense, distribute, or otherwise commercially exploit the Service, or provide it as a service bureau to third parties; (d) remove, obscure, or alter any proprietary notice; (e) use any robot, spider, scraper, or automated means to access the Service, or extract data from the Service other than through documented APIs under a separate written agreement; (f) circumvent, disable, or interfere with security, authentication, rate-limiting, entitlement, or access-control features, including republishing content shared with you to anyone outside the Team; (g) probe, scan, or test the vulnerability of the Service or breach any security or authentication measure; (h) interfere with or disrupt the integrity or performance of the Service, or impose an unreasonable load on our infrastructure; (i) use the Service to build, train, or improve a competing product or any machine learning or artificial intelligence model; (j) access the Service for benchmarking or competitive analysis without our prior written consent; (k) use the Service in violation of any applicable law, regulation, league rule, school policy, or third-party right; or (l) attempt any of the foregoing.

6.4 Updates. We may deliver updates, patches, and new versions automatically. Some updates may be required for continued use. Updates are governed by this Agreement unless accompanied by separate terms.

7. TEAMS, ORGANIZATIONS, AND ADMINISTRATORS

7.1 Team Administrator authority. The User who creates a Team is its initial Team Administrator. A Team Administrator can invite and remove members, assign roles, moderate Team Chat, publish playbooks and share matchups with families, and archive the Team. If you join a Team created by someone else, you acknowledge that the Team Administrator has these capabilities with respect to the Team's content and your participation in it.

7.2 Organization Plans are not currently offered. Shotcaller does not at this time sell plans to clubs, leagues, schools, or other organizations covering multiple Teams. Every Subscription is held by an individual Coach. If we offer organization plans in future, this Agreement will be updated before any are sold, and those plans will carry at minimum the following commitments:

(a) the purchasing entity would be the customer of record and responsible for all fees and for its users' compliance with this Agreement; (b) any organization administrator who joins a Team Chat channel would be displayed visibly in the member list — the Service does not, and will not, provide silent or hidden monitoring of Team Chat; and (c) playbooks, formations, plays, and scheme data would remain private to the Team unless a Coach takes an explicit action to share them upward.

7.3 Seats. Plans are licensed as described at purchase. You may not exceed your licensed count or share an Account among multiple individuals.

7.4 Downstream users. If you invite others to a Team, you are responsible for ensuring they are eligible under Section 4 and that they agree to this Agreement. You will not invite any individual you know or suspect to be under 18 as a Coach, Guardian, staff member, or account-holding Player.

7.5 When a Team Administrator leaves. The Service does not currently transfer ownership of a Team between Accounts. If a Team Administrator deletes their Account, every Team they own is archived: it becomes read-only for its remaining staff, is hidden from families, and nothing in it is deleted. The Service names each affected Team before the deletion is confirmed. We may, on verified request and at our discretion, restore an archived Team under another adult member of that Team.

8. SUBSCRIPTIONS, BILLING, TRIALS, AND CANCELLATION

8.1 Plans. The Service is offered in three plans. Current features and prices are described at the point of purchase and at https://shotcaller.football/pricing.

PlanWhat it includes
FreeThe play designer — designing formations, plays, variants, and routes — with no time limit.
CoachEverything in Free, plus the matchup workspace, wrist card design and print, core team management (roster, schedule, announcements, game plans), and one (1) active Team.
Pro CoachEverything in Coach, with up to three (3) active Teams.

8.2 The Free plan. The play designer is available on the Free plan indefinitely and is not time-limited. The Free plan does not include an active Team, which means the team-management, matchup workspace, and wrist card features are not available on it once any trial has ended. See Section 8.5 for what happens to information in a Team that is not active.

8.3 Free trial.

(a) New accounts receive a ten (10) day trial with full Coach-plan access, including one active Team. (b) The trial does not automatically convert to a paid Subscription and we do not collect payment information to start it. When the trial ends, the account moves to the Free plan unless you choose and pay for a plan. (c) Trials are limited to one per person, per Team, and per payment method. (d) We may modify or discontinue trial offers at any time. Changing a trial offer does not shorten a trial already in progress.

8.4 Purchasing.

(a) Coach and Pro Coach plans are purchased on the web and processed by our payment processor. (b) Organization and multi-team arrangements are not offered at this time. If we offer them in future, they will be sold under a separate written order form or services agreement whose terms will control over this Section 8 for that customer, and this Agreement will be updated before any such plan is sold.

We do not currently sell Subscriptions through the Apple App Store or Google Play. If we add in-app purchase, Section 8.11(e) and Schedules A and B will govern those purchases, and this Agreement will be updated before that feature ships.

8.5 Active Teams, and what happens when a plan ends. Your plan determines how many Teams can be active at one time.

(a) You may have more Teams than your plan allows. Teams beyond your limit are inactive, not deleted. (b) An inactive Team is read-only. Its owner can still see the roster, schedule, playbooks, announcements, and message history. Nobody can add, change, or send anything in it. (c) We do not delete your information when a trial ends, when a Subscription lapses, or when a Team goes inactive. Your playbooks, plays, formations, rosters, schedules, and message history remain in your account, and regain full function when you activate the Team on a paid plan. Deletion happens only as described in Section 20.4. (d) You may deactivate a Team at any time to free a slot for another Team. Deactivating changes no data. (e) If you downgrade or your Subscription ends, Teams in excess of your new limit are automatically deactivated. Where we must choose, the Team activated earliest stays active and more recently activated Teams are deactivated first. You can reverse this yourself by deactivating one Team and activating another.

8.6 Billing and auto-renewal.

(a) You may pay monthly or annually. Annual plans are billed once for the full term. (b) Your Subscription renews automatically at the end of each billing period at the then-current price, and your payment method is charged, until you cancel. You authorize us and our payment processor to make those charges. (c) You represent that you are authorized to use the payment method you provide. (d) If a charge fails, we may retry it and may suspend or terminate the Subscription. Your Teams do not immediately go read-only while a payment is being retried — we treat a retrying account as current for a reasonable period, because a declined card should not cost you a game day. You remain responsible for amounts owed. (e) We may accept updated card credentials supplied by your card network so billing continues uninterrupted.

8.7 Cancelling — what it does and does not do.

(a) You may cancel at any time from your account settings or by emailing Support@shotcaller.football. (b) Cancelling is as easy as signing up — you can do it online, in the same number of steps or fewer, without speaking to anyone and without visiting any additional page to complete it. We will send you confirmation. (c) Cancelling stops your Subscription from renewing. It does not end the term you have already paid for, and it does not entitle you to a refund. Your plan continues through the end of the billing period you have paid for, and your account then moves to the Free plan. (d) An annual term runs to its end. If you cancel an annual Subscription in its third month, your plan remains active through the twelfth month and no portion of the annual fee is refunded or credited. Annual billing is offered at a discount to the monthly rate in exchange for that commitment. (e) There is no mid-term exit. We do not offer early termination, partial-term refunds, pro-rata credits, or the conversion of an unused paid term into account credit. (f) Cancelling does not delete your information — see Section 8.5(c).

8.8 Promotional pricing, discounts, and offers. We may offer introductory rates, discount codes, promotional periods, extended trials, bundles, or referral credits.

(a) Where an offer sets a price for an initial period, the price that applies afterward is disclosed to you before you purchase, along with when the change takes effect. (b) Unless the offer says otherwise, a promotional price applies for the stated period only, and the Subscription then renews automatically at the standard price for your plan and billing interval. (c) We will send you notice before the first charge at the standard price where an introductory period lasts longer than one billing cycle. (d) Offers may be limited by time, quantity, plan, region, or eligibility; may be limited to new customers or to one per person, Team, or payment method; and may not be combinable with other offers. (e) We may end or change a promotion at any time. Doing so does not change the terms of an offer you have already accepted — you keep the price and duration you were quoted at purchase. (f) Where a promotion is run by a league, club, partner, or reseller, that organization's own terms may also apply. (g) Offers have no cash value and are not transferable or redeemable for cash except where the law requires.

8.9 Price changes. We may change our prices. For a change affecting your Subscription, we will give you at least thirty (30) days' notice by email before it takes effect, and the new price applies at your next renewal. If you do not accept it, you may cancel before it takes effect. A return to the standard price at the end of a promotional period is governed by Section 8.8, not by this Section.

8.10 Taxes. Prices exclude sales, use, and similar taxes, which we will add where required. You are responsible for those taxes other than taxes on our net income.

8.11 Refunds.

(a) ALL FEES ARE NON-REFUNDABLE. Except as stated in Section 8.11(c) and Section 8.12, or where applicable law requires otherwise, we do not provide refunds, credits, or pro-rata adjustments of any kind — including for partial billing periods, unused time, periods during which you did not use the Service, cancellation, downgrade, deactivation of a Team, or termination of your Account. (b) This applies equally to monthly and annual Subscriptions. Purchasing an annual term is a commitment to that term, offered at a discount to the monthly rate for that reason. (c) We may issue a refund at our sole discretion. Doing so on one occasion creates no obligation to do so on any other, and is not a waiver of this Section. (d) Nothing in this Section limits a right to a refund that applicable law gives you and that cannot be waived by agreement. (e) If and when Subscriptions are sold through the Apple App Store or Google Play, refunds for those purchases are handled by Apple or Google under their policies, not by Shotcaller, and this Section does not apply to them.

8.11A Chargebacks. Contact Support@shotcaller.football before disputing a charge with your bank — we would rather resolve it directly, and a dispute filed without contacting us first may result in suspension of your Account. We reserve the right to contest chargebacks and to recover associated fees. A chargeback does not change the amount you owe under this Agreement.

8.12 Material feature removal. If we permanently discontinue a material feature that your paid plan expressly includes, and do not provide a substantially equivalent replacement, you may cancel and request a pro-rata refund of prepaid fees for the remainder of your then-current term, as your sole and exclusive remedy. This does not apply to beta or preview features.

9. USER CONTENT AND OWNERSHIP

9.1 You own your content. As between you and Shotcaller, you retain all ownership rights in your User Content, including playbooks, formations, plays, strategies, statistics, messages, and media you upload.

9.2 License you grant us. You grant Shotcaller a worldwide, non-exclusive, royalty-free, sublicensable (to our hosting, storage, and infrastructure providers only) license to host, store, reproduce, transmit, display, reformat, and create technical derivative works of your User Content solely to the extent necessary to operate, secure, back up, troubleshoot, and improve the Service and to provide it to you and to those you share it with. This license ends when you delete the content or close your Account, subject to reasonable backup retention and to any copy retained by other Users who received it.

9.3 What we will not do. We will not sell your User Content, use the substance of your playbooks or scheme data to train generally available machine learning models, or make your private Team content public.

9.4 Your representations about content. For all User Content you submit, you represent and warrant that:

(a) you own it or have all rights, licenses, consents, and permissions necessary to submit it and to grant the license in Section 9.2; (b) it does not infringe or misappropriate any copyright, trademark, trade secret, patent, publicity, privacy, or other right; (c) it does not violate any law, regulation, court order, league rule, or contractual obligation; (d) where it depicts or identifies any individual, you have that individual's consent (and, for a Minor, the Guardian's consent) to submit it; and (e) it complies with Section 10.

9.5 No obligation to store. We do not guarantee that User Content will be stored indefinitely or without loss. You are responsible for maintaining your own backups of anything important to you. We may impose storage, file size, and retention limits.

9.6 Aggregated and de-identified data. We may compile aggregated, de-identified, and anonymized data derived from use of the Service, which does not identify you, any Team, or any Player, and may use it for analytics, benchmarking, research, and improvement of the Service. We will not attempt to re-identify such data and will not disclose it in a form that identifies you or any Minor.

10. TEAM CHAT, MEDIA UPLOADS, AND COMMUNITY STANDARDS

This Section applies to Team Chat, announcements, comments, file and media uploads, player and team names, profile content, and any other feature through which you transmit content to another person.

10.1 Zero tolerance

Shotcaller has zero tolerance for objectionable content and abusive behavior. This is a product used in youth sports, with adults communicating about children. We enforce this Section aggressively and without warning where circumstances warrant.

10.2 Prohibited content

You will not upload, post, transmit, share, link to, or store any content that:

(a) depicts, describes, solicits, or facilitates the sexual exploitation or abuse of any Minor, including child sexual abuse material, sexualized depictions of Minors, or grooming behavior of any kind; (b) is sexually explicit, pornographic, or sexually suggestive, or depicts nudity, partial nudity, or any person in a state of undress; (c) depicts, encourages, or facilitates violence, self-harm, suicide, disordered eating, or cruelty, or threatens violence against any person; (d) harasses, bullies, intimidates, stalks, defames, or demeans any person, including any Player, coach, official, parent, or opposing team member; (e) constitutes hate speech or attacks or degrades any person or group on the basis of race, color, ethnicity, national origin, religion, sex, gender, gender identity, sexual orientation, disability, age, veteran status, or any other protected characteristic; (f) discloses another person's private or identifying information without consent, including home addresses, phone numbers, school information, medical information, or images of Minors outside the team context ("doxxing"); (g) is obscene, profane, vulgar, or otherwise objectionable in a setting that includes communications about children; (h) is fraudulent, deceptive, or misleading, including impersonating any person, coach, official, league, or organization; (i) contains malware, viruses, or code designed to disrupt or gain unauthorized access; (j) constitutes unsolicited advertising, spam, chain messages, pyramid schemes, or commercial solicitation unrelated to the Team's activities; (k) infringes any intellectual property or publicity right; or (l) violates any applicable law or regulation.

10.3 Prohibited conduct — illegal activity

You will not use Team Chat, announcements, file sharing, or any other feature of the Service to conduct, arrange, coordinate, plan, promote, facilitate, or conceal any illegal activity. This expressly includes:

(a) the sale, purchase, distribution, or arrangement of controlled substances, performance-enhancing drugs, prescription medications, alcohol or tobacco to Minors, firearms, or other regulated or illegal goods; (b) sports betting, wagering, bookmaking, or gambling on any contest, including contests involving Minors, and any activity that would constitute match-fixing, point-shaving, or manipulation of a contest; (c) human trafficking, sexual solicitation, or any offense against a Minor; (d) fraud, theft, money laundering, or financial crime; (e) recruiting violations, eligibility fraud, falsification of age or residency documentation, or any other violation of league, association, school, or governing-body rules; (f) unlawful surveillance or recording of any person; (g) planning or coordinating violence, intimidation, or retaliation against players, coaches, officials, spectators, or facilities; or (h) any other conduct that is criminal under U.S. federal law or under the law of any U.S. state or territory.

10.4 Media uploads — your specific attestations

By uploading any image, photograph, video, audio recording, or other media file to Team Chat or any other part of the Service, you expressly attest, represent, and warrant, on each occasion, that:

(a) the media contains no nudity, no partial nudity, no sexual content, and no sexually suggestive content of any kind; (b) the media contains no depiction of any Minor in a state of undress, in a locker room, bathroom, changing area, or any other setting carrying an expectation of privacy; (c) the media contains no graphic violence, no depiction of injury intended to shock, no depiction of illegal drug use, and no depiction of criminal activity; (d) the media is relevant to the legitimate athletic and organizational purposes of the Team; (e) you captured the media lawfully, or have the lawful right to distribute it; (f) every identifiable individual depicted has consented to the capture and sharing of the media, and for every identifiable Minor you have the consent of that Minor's Guardian; and (g) the media does not violate any facility policy, school policy, league policy, or state law governing recording in athletic facilities.

You further attest that you will not use the Service to request, solicit, or encourage any other User to provide media that would violate this Section.

10.5 General attestations

By using the Service, you additionally attest, represent, and warrant that:

(a) you are at least 18 years old and will not permit any underage individual to use your Account (Section 4); (b) you will not republish content shared with you — playbooks, matchups, rosters, messages, statistics — outside the Team or to anyone not entitled to it; (c) you will treat all communications regarding Minors as confidential and will not republish them outside the Team; (d) you have no conviction or pending charge, and are not subject to any court order or registry requirement, that would prohibit you under applicable law from having contact with or access to information about Minors; (e) you will comply with the background-check, coaching-certification, safe-sport, and abuse-prevention requirements of any league, club, school, or governing body with which your Team is affiliated — Shotcaller does not perform and does not represent that it performs any background check on any User; and (f) you will report to us, and where required to law enforcement, any content or conduct on the Service that suggests harm to a Minor.

10.6 Filtering and monitoring

We review reported content, may use automated tools to detect objectionable material, and may — but are not obligated to — review, screen, refuse, block, limit the distribution of, or remove any User Content at any time, with or without notice. We do not pre-screen all content and you should not assume that any content has been reviewed. Our right to moderate does not make us a publisher of, or responsible for, User Content.

10.7 No expectation of privacy in Team Chat

Team Chat is a shared space. Content you post is visible to other Team members, may be retained by them, may be visible to Team Administrators and (where applicable and visibly listed) organization administrators, and may be accessed by us for the purposes described in Section 13 and our Privacy Policy. Team Chat is not encrypted end-to-end and is not a confidential channel. Do not transmit sensitive personal, medical, or financial information through it. We cannot control what other members do with content they can see: anyone in a conversation can keep, screenshot, or forward a message or image, and we are not responsible for another User's disclosure of content you shared with them.

10.8 Contact details and profile photos

(a) Coaches. By serving as a Coach or staff member on a Team, you agree that your name, role, email, and any phone number and profile photo you add are shown to that Team's Guardians and adult Players so they can reach you about Team matters.

(b) Families. Other Guardians and adult Players on a Team see your name as a Player's guardian. Your email and phone are not shown to them.

(c) Permitted use. You may use another member's contact details only for matters relating to the Team. You may not copy, export, compile, sell, or use them for marketing, solicitation, fundraising unrelated to the Team, or any purpose a reasonable member would not expect, and you may not use them to contact a Minor.

(d) Profile photos must depict you (or be a non-identifying image), must not depict any Minor, and are subject to Section 10.4.

10.9 Game statistics

When a Coach records a game, the Service shows that game's results and statistics — including per-Player statistic lines, which may concern Minors — to the Team's staff and families. Coaches represent that recording such statistics is consistent with their Team's and league's rules and any Guardian permissions they need. Families may view them for Team purposes and may not publish another family's child's statistics outside the Team without that family's permission. Play-by-play records remain visible only to the Team's staff.

11.1 Our posture. The Service is designed so that adults manage information about youth athletes. Players under 18 participate as roster entries rather than as account holders, are never issued a login, cannot be messaged, and have no profile photo; Team Chat is limited to adults (including adult Players who hold an Account); families can message coaches but not each other; and we collect no behavioral analytics on Players under 18.

11.2 Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information online from children under 13 as account holders. Where a Coach or Guardian enters Roster Data about a Minor, that information is collected and processed on behalf of, and at the direction of, the Team, and only as necessary to provide the Service. If you believe a child under 13 has provided us personal information directly, contact Support@shotcaller.football and we will delete it.

11.3 Guardian rights. A Guardian may, at any time, contact Support@shotcaller.football to (a) review the personal information we hold about their child, (b) request its correction, (c) request its deletion, and (d) refuse to permit its further collection or use. We may require reasonable verification of the Guardian relationship. Exercising these rights may make it impossible for the child to participate in the Team's use of the Service.

11.4 Minors and advertising. We do not serve targeted advertising, do not sell or share personal information for cross-context behavioral advertising, and do not profile any User for advertising purposes. This applies to all Users and unconditionally to any information relating to a Minor. We do not use dark patterns, engagement-optimizing feeds, autoplay, infinite scroll, streak mechanics, or reaction metrics designed to extend use of the Service.

11.5 Mandatory reporting and child safety escalation. If we become aware of apparent child sexual abuse material or apparent child exploitation on the Service, we will preserve the relevant content and account records and report it to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required by law. We will terminate the responsible Account immediately and permanently. We will cooperate fully with law enforcement investigations.

11.6 Nothing here makes us a supervisor. Shotcaller does not supervise, chaperone, coach, or take custody of any Minor, does not vet Coaches, Guardians, or staff, and is not responsible for the conduct of any User, on or off the Service. Responsibility for the safety, supervision, and welfare of Players rests with their Guardians and with the Team, club, league, or school.

12. PRIVACY AND REGIONAL DATA PROTECTION RIGHTS

12.1 Privacy Policy. Our collection, use, disclosure, and retention of personal information is described in our Privacy Policy at https://shotcaller.football/privacy, which is incorporated into this Agreement by reference. Please read it.

12.2 Where your data is processed. The Service and all of its infrastructure are hosted in the United States.

12.3 Service provider / processor role. With respect to Roster Data and Team Chat content, Shotcaller generally acts as a service provider / processor on behalf of the Team or Organization, which acts as the business / controller. We process that information only on documented instructions, do not sell or share it, and do not use it outside the direct business relationship.

12.4 United States — state privacy rights

Depending on your state of residence, you may have rights under a comprehensive state privacy law — including, as applicable, California (CCPA/CPRA), Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Florida, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, and Rhode Island. Subject to that law's conditions and exceptions, these rights may include the right to:

(a) know and access the personal information we have collected about you, and the categories of sources, purposes, and recipients; (b) correct inaccurate personal information; (c) delete personal information we have collected from you; (d) obtain a portable copy of your personal information; (e) opt out of the sale of personal information, of sharing for cross-context behavioral advertising, and of profiling with legal or similarly significant effects — we do not engage in any of these activities; (f) limit the use and disclosure of sensitive personal information; (g) appeal our denial of a request, where your state provides an appeal right; and (h) be free from discrimination for exercising any of these rights.

To exercise these rights, contact Support@shotcaller.football or use the controls in your account settings. We will verify your request and respond within the period your state's law requires (generally 45 days, extendable once). An authorized agent may submit a request on your behalf with proof of authorization.

Minors' data under state law. Several states require opt-in consent before processing the personal data of a known Minor for targeted advertising, sale, or profiling, and several require heightened protections for Minors under 13, 16, or 18. We do not conduct targeted advertising, sales, or profiling for any User, so no such consent is sought or required. Where a state law requires a data protection assessment for processing involving Minors, we maintain one.

12.5 Florida

Shotcaller Applications LLC is a Florida limited liability company. Florida residents may have rights under the Florida Digital Bill of Rights where it applies to us, exercisable as described in Section 12.4. We do not operate an algorithmically curated feed, do not use infinite scroll or autoplay, and do not employ engagement metrics designed to extend use, and we do not consider the Service a social media platform within the meaning of Florida's online protections for minors.

12.6 California

In addition to the rights in Section 12.4, California residents are advised that:

(a) we do not and will not sell or share personal information, including that of Users we know to be under 16, and have not done so in the preceding 12 months; (b) California's "Shine the Light" law (Civ. Code § 1798.83) — we do not disclose personal information to third parties for their direct marketing purposes; (c) California residents under 18 who are registered Users may request removal of content they have posted, by contacting Support@shotcaller.football (Bus. & Prof. Code § 22581); and (d) we have designed the Service consistent with the principles of the California Age-Appropriate Design Code Act to the extent applicable, including default-high privacy settings, no profiling of Minors, and no use of Minors' data for purposes other than providing the Service.

12.7 Consumer health, biometric, and genetic data

(a) Consumer health data. Roster availability status and any injury-related information a User chooses to enter may be treated as "consumer health data" under the Washington My Health My Data Act, Nevada SB 370, or Connecticut's health data provisions. We collect such information only where a User enters it, use it only to operate the Service, do not sell it, and will honor withdrawal of consent and deletion requests submitted to Support@shotcaller.football. We ask Users not to enter medical detail into the Service; use non-medical availability labels instead. (b) Biometric data. We do not collect, capture, purchase, receive, or store biometric identifiers or biometric information — including facial geometry, voiceprints, retina or iris scans, or fingerprints — and we do not perform facial recognition, face matching, or automated identification of any person from uploaded media. Accordingly, the Illinois Biometric Information Privacy Act, Texas CUBI, and Washington biometric statute do not apply to our processing. If this ever changes, we will obtain written consent and publish a retention and destruction schedule before any such processing begins. (c) Genetic data. We do not collect genetic information.

12.8 Data breach notification. We will notify affected Users and applicable regulators of a security breach involving personal information as and when required by applicable federal and state law.

13. MODERATION, REPORTING, AND ENFORCEMENT

13.1 How to report. Any User may report objectionable content or abusive behavior:

(a) in the app, using the report control available on each message, media item, and member; or (b) by email, to Safety@shotcaller.football.

13.2 Our response commitment. We will review reports of objectionable content and act on them within 24 hours of receipt, by removing the content, restricting or ejecting the reported User, or determining that no violation occurred. Where a report involves apparent harm to a Minor, we act immediately and escalate under Section 11.5.

13.3 Blocking. Every User has the ability to block another User, which prevents that User from messaging them. Team Administrators may remove any member from a Team. We may block a User from the Service entirely.

13.4 Enforcement actions. Depending on severity and history, we may: remove or restrict content; issue a warning; limit features; suspend an Account; terminate an Account permanently; ban the individual and any associated Accounts; notify the affected Team, league, or organization; and refer the matter to law enforcement. For content violating Section 10.2(a) or Section 10.3(c), termination is immediate and permanent and no appeal is available.

13.5 Appeals. Except as stated in Section 13.4, you may appeal an enforcement action by writing to Safety@shotcaller.football within 30 days. We will review and respond. Our decision is final.

13.6 Preservation and disclosure. We may preserve content and account records, and disclose them, where we believe in good faith that doing so is necessary to comply with law or legal process, to enforce this Agreement, to detect fraud or security issues, or to protect the rights, property, or safety of any person, particularly a Minor.

13.7 Published contact information. Our contact information for content concerns is published in the Service and at https://shotcaller.football, as required by applicable app store policies.

14. INTELLECTUAL PROPERTY

14.1 Our property. The Service — including all software, code, interfaces, designs, graphics, diagramming systems, play-notation conventions, templates, default formations and route trees supplied by us, documentation, text, and the "Shotcaller" name and logos — is owned by Shotcaller or its licensors and is protected by U.S. copyright, trademark, trade secret, and other laws.

14.2 Trademarks. You may not use our names, logos, or trade dress without our prior written permission.

14.3 Third-party marks. Team, league, school, and other third-party names and marks appearing in the Service belong to their respective owners. Their appearance does not imply affiliation with or endorsement by Shotcaller, and Shotcaller is not affiliated with, endorsed by, or sponsored by the National Football League, any collegiate athletic association, or any governing body of flag football unless expressly stated.

14.4 Content you make available to others. If you elect to publish or share a playbook, formation, or play to another User, Team, organization, or any marketplace we may operate, you grant the recipients a license to use it as described at the point of sharing, and you represent that you have the right to do so.

14.5 Feedback. If you send us suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation or compensation to you. Do not send us anything you consider confidential.

14.6 Reviews and testimonials. If you give us a review, quote, or testimonial about the Service and tell us we may use it, you grant us a license to reproduce it in our marketing with your first name, coaching role, and team name as you approve them. You may withdraw that permission for future uses by writing to Support@shotcaller.football.

14.7 Sharing a playbook with another coach. When you share a playbook with a coach by entering their email address, you authorize us to email that person an invitation and, once they sign in with that address, to let them see, print, and import that playbook. They cannot edit it. You represent that you may give us their address for that purpose, and you can remove the share at any time.

15. THIRD-PARTY SERVICES AND APP STORES

15.1 Third-party services. The Service relies on third-party services, including app stores, our payment processor (Stripe), cloud hosting and storage (Supabase, Amazon Web Services, Vercel), email delivery (Resend), identity providers (Google, Apple), and Google Maps for venue addresses. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services, their availability, or their acts or omissions.

15.2 Links. Links to third-party sites are provided for convenience and are not endorsements.

15.3 Platform terms. Your use of the Service obtained through the Apple App Store is additionally subject to Schedule A. Your use obtained through Google Play is additionally subject to Schedule B. In the event of a conflict between those Schedules and the body of this Agreement, the Schedules control only with respect to that platform's requirements.

16.1 We respect intellectual property rights and will respond to notices of alleged infringement under the Digital Millennium Copyright Act, 17 U.S.C. § 512.

16.2 Send notices to our designated agent:

DMCA Agent, Shotcaller Applications LLC Copyright Agent 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA Email: Legal@shotcaller.football

16.3 A valid notice must include: your physical or electronic signature; identification of the copyrighted work claimed to be infringed; identification of the material claimed to be infringing and information reasonably sufficient to locate it; your contact information; a statement that you have a good faith belief the use is not authorized; and a statement, under penalty of perjury, that the information is accurate and you are authorized to act.

16.4 Repeat infringers. We will terminate, in appropriate circumstances, the Accounts of Users who are repeat infringers.

16.5 Counter-notices. If your content was removed and you believe it was removed in error, you may submit a counter-notice meeting the requirements of 17 U.S.C. § 512(g).

17. DISCLAIMERS

17.1 AS IS. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHOTCALLER AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT.

17.2 No availability guarantee. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that defects will be corrected; or that the Service will be free of harmful components. You accept that Service interruptions may occur, including during games and practices.

17.3 No data loss guarantee. We do not warrant that User Content will not be lost or corrupted. Maintain your own backups.

17.4 Athletic activity is inherently risky. THE SERVICE DOES NOT MAKE ATHLETIC ACTIVITY SAFE. Shotcaller does not provide coaching advice, officiating decisions, injury prevention guidance, concussion assessment, return-to-play clearance, medical advice, or legal or regulatory compliance advice. Play designs, formations, personnel groupings, and statistics presented in the Service are organizational tools only. Decisions about whether a Player participates, how a Player is used, and whether a Player is healthy enough to play are yours alone, in consultation with qualified medical and coaching professionals and in accordance with your league's rules. You assume all risk arising from athletic participation.

17.5 No vetting of Users. We do not conduct background checks, verify credentials, verify identity, verify Guardian relationships, or verify that a User is affiliated with the Team they join. We make no representation about any User's suitability for contact with Minors. Verification of coaches and volunteers is the responsibility of the Team, club, league, or school.

17.6 User Content is not ours. We do not endorse, verify, or assume responsibility for User Content, including the accuracy of statistics, rosters, schedules, or messages.

17.7 Statutory exceptions. Some jurisdictions do not allow the exclusion of certain warranties. Nothing in this Section limits any non-excludable warranty or condition under the consumer protection law of your state. Where such a warranty cannot be excluded, it is limited in duration to the minimum period permitted by law.

18. LIMITATION OF LIABILITY

18.1 Exclusion of indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHOTCALLER AND ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

18.2 Liability cap. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU ACTUALLY PAID TO SHOTCALLER FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

18.3 Third-party conduct. WE ARE NOT LIABLE FOR THE CONDUCT OF ANY USER OR THIRD PARTY, ON OR OFF THE SERVICE, INCLUDING ANY CONTENT THEY TRANSMIT, ANY HARM THEY CAUSE, OR ANY INTERACTION THEY HAVE WITH A MINOR.

18.4 Basis of the bargain. These limitations are an essential basis of the bargain between us and apply even if a limited remedy fails of its essential purpose.

18.5 Exceptions. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence, willful misconduct, fraud, or death or personal injury caused by our negligence, or any liability under the consumer protection law of your state. Where your state prohibits a limitation in this Section, that limitation applies only to the extent your state permits.

19. INDEMNIFICATION

19.1 You will defend, indemnify, and hold harmless Shotcaller and its officers, members, employees, agents, and licensors from and against any claim, demand, action, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to:

(a) your use of the Service; (b) your User Content, including any media you upload; (c) your breach of this Agreement, including any attestation in Section 4, 9.4, or 10; (d) your violation of any law or any third party's rights, including the privacy or publicity rights of any Minor; (e) your failure to obtain any required Guardian consent; or (f) any dispute between you and another User, Team, league, or organization.

19.2 We will notify you of any claim for which we seek indemnification and may, at our option, assume exclusive control of the defense. You will not settle any claim in a way that imposes any obligation or admission on us without our prior written consent.

19.3 This Section survives termination.

20. TERM, SUSPENSION, AND TERMINATION

20.1 Term. This Agreement applies from your first use of the Service until terminated.

20.2 Your right to terminate. You may stop using the Service and delete your Account at any time through account settings or by contacting Support@shotcaller.football. Deleting your Account archives any Team you own, as described in Section 7.5, and the Service names those Teams before you confirm. Deleting your Account does not by itself cancel a paid Subscription — cancel it as described in Section 8.7.

20.3 Our right to suspend or terminate. We may suspend or terminate your Account or access to the Service, in whole or in part, with or without notice, if: you breach this Agreement; we reasonably suspect fraudulent, abusive, or unlawful activity; your Account is delinquent; we are required to do so by law; or we discontinue the Service. Where a suspected violation involves a Minor's safety, we will act immediately and without prior notice.

20.4 Effect of termination. On termination: your license under Section 6 ends immediately; you must stop using the Service; and we may delete your Account and User Content. We will retain your User Content for a period of thirty (30) days following termination, during which you may request an export by contacting Support@shotcaller.football, after which it may be permanently deleted. Content you shared to a Team may remain available to that Team. We may retain information as required by law, for legitimate business records, and for the preservation obligations in Sections 11.5 and 13.6.

20.5 No refund on termination for cause. If we terminate for your breach, you are not entitled to any refund.

20.6 Survival. Sections 2, 6.2, 9.2 (as limited), 9.6, 14, 17, 18, 19, 20.4–20.6, 21, 22, and 24 survive termination.

21. DISPUTE RESOLUTION AND ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

21.1 Informal resolution first. Before initiating any formal proceeding, you agree to contact us at Legal@shotcaller.football with a written description of the dispute, the relief sought, and your contact information, and to engage in good-faith discussions for sixty (60) days. This is a condition precedent to arbitration. The limitations period is tolled during this time.

21.2 Agreement to arbitrate. Except as provided in Section 21.5 and Section 21.8, any dispute, claim, or controversy arising out of or relating to this Agreement or the Service will be resolved exclusively by final and binding individual arbitration, administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by this Section.

21.3 Arbitration procedure. Arbitration will be conducted by a single arbitrator. The arbitration will take place in Pinellas County, Florida, or — at your election if you are a consumer — in the county where you reside, by telephone, by videoconference, or on written submissions. The arbitrator may award any relief available in court on an individual basis, and the arbitrator's award may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

21.4 Fees. Payment of filing, administration, and arbitrator fees is governed by the AAA rules. Where you are a consumer and the AAA rules require us to bear those fees, we will. Each party otherwise bears its own attorneys' fees, unless a statute or the arbitrator provides otherwise.

21.5 Exceptions. Either party may (a) bring an individual action in small claims court for a dispute within that court's jurisdiction, and (b) seek injunctive or equitable relief in court to protect intellectual property rights, to address unauthorized access or misuse of the Service, or to address an imminent risk of harm to a Minor.

21.6 CLASS ACTION AND JURY WAIVER. YOU AND SHOTCALLER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS PROCEEDING. YOU AND SHOTCALLER EACH WAIVE ANY RIGHT TO A JURY TRIAL. If this Section 21.6 is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in court, and the remainder will proceed in arbitration.

21.7 30-DAY RIGHT TO OPT OUT. You may opt out of this arbitration agreement by sending written notice to Legal@shotcaller.football with the subject line "Arbitration Opt-Out," including your name, the email address associated with your Account, and a clear statement that you opt out, within THIRTY (30) DAYS of first accepting these Terms. Opting out will not affect any other part of this Agreement and will not affect your use of the Service.

21.8 State carve-outs. This Section 21 does not apply to the extent a court determines that the law of your state renders a pre-dispute arbitration agreement or a class action waiver unenforceable as to a consumer claim of the kind you are bringing. In that event, that claim proceeds in the courts identified in Section 22 and the remainder of this Section continues to apply to every other claim.

21.9 Mass filings. If 25 or more similar claims are filed by or with the assistance of the same counsel, the parties will cooperate with the AAA to implement a batching protocol, and the limitations period for unfiled claims will be tolled while batches proceed.

21.10 Changes. If we materially change this Section 21, you may reject the change by writing to Legal@shotcaller.football within 30 days of notice, in which case the prior version applies to disputes arising before the change.

21.11 Time limit. To the extent permitted by law, any claim must be brought within one (1) year after it accrues, or it is permanently barred. This Section does not apply where prohibited by applicable consumer protection law.

22. GOVERNING LAW AND VENUE

22.1 This Agreement and any dispute arising from it are governed by the laws of the State of Florida, without regard to its conflict of laws principles, and by applicable U.S. federal law.

22.2 Subject to Section 21, the exclusive venue for any action is the state and federal courts located in Pinellas County, Florida, and you consent to their personal jurisdiction.

22.3 The United Nations Convention on Contracts for the International Sale of Goods does not apply.

23. CHANGES TO THESE TERMS

23.1 We may modify this Agreement from time to time. If we make a material change, we will provide at least thirty (30) days' notice by email to the address associated with your Account and/or by in-app notice before it takes effect.

23.2 Changes apply prospectively. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you must stop using the Service and may cancel under Section 8 before the change takes effect.

23.3 We will maintain prior versions of this Agreement at https://shotcaller.football/terms/archive and will update the "Last Updated" date at the top.

24. GENERAL PROVISIONS

24.1 Entire agreement. This Agreement, together with the Privacy Policy and any plan-specific or platform-specific terms, is the entire agreement between you and Shotcaller regarding the Service and supersedes all prior agreements and understandings.

24.2 Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will remain in full force.

24.3 No waiver. Our failure to enforce any provision is not a waiver of it.

24.4 Assignment. You may not assign this Agreement without our prior written consent. We may assign it, in whole or in part, in connection with a merger, acquisition, reorganization, or sale of assets, on notice to you.

24.5 No third-party beneficiaries. Except as provided in Schedule A (Apple) and Schedule B (Google), this Agreement creates no third-party beneficiary rights.

24.6 Relationship. Nothing here creates a partnership, joint venture, agency, employment, or franchise relationship.

24.7 Force majeure. Neither party is liable for failure to perform due to causes beyond its reasonable control, including acts of God, natural disaster, hurricane, epidemic, war, terrorism, labor disputes, government action, internet or utility failure, or third-party service outage.

24.8 Notices. We may give notice by email to the address on your Account, by in-app message, or by posting to the Service. You must give notice to Legal@shotcaller.football and, where these Terms require written notice, also by mail to 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA. Notices are effective on receipt or, for email, 24 hours after sending absent a bounce.

24.9 Electronic communications and signatures. You consent to receive communications from us electronically and agree that electronic agreements, notices, disclosures, and records satisfy any legal requirement that they be in writing. You consent to the use of electronic signatures.

24.10 Export and sanctions. You represent that you are not located in a country subject to a U.S. embargo, are not on any U.S. restricted-party list, and will comply with all applicable export control and sanctions laws.

24.11 U.S. Government end users. The Service is "commercial computer software" and "commercial computer software documentation" under FAR 12.212 and DFARS 227.7202. Government end users acquire only those rights set out in this Agreement.

24.12 Accessibility. We aim to make the Service usable by people with disabilities. To report an accessibility barrier, contact Support@shotcaller.football.

24.13 Headings and interpretation. Headings are for convenience only. "Including" means "including without limitation."

24.14 Language. This Agreement is drafted in English, and the English version governs.

24.15 Text messages. We do not currently send text messages. If we offer a text-message program in future, enrollment will be opt-in, joining will never be a condition of purchase, message and data rates may apply, you will be able to stop at any time by replying STOP, and this Agreement and the Privacy Policy will be updated before the program begins.

25. HOW TO CONTACT US

Shotcaller Applications LLC 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA

PurposeContact
General support and billingSupport@shotcaller.football
Trust & safety, content reportsSafety@shotcaller.football
Privacy rights requestsSupport@shotcaller.football
Legal notices, DMCA, arbitrationLegal@shotcaller.football
Webhttps://shotcaller.football

SCHEDULE A — APPLE APP STORE ADDITIONAL TERMS

This Schedule applies if you obtained the Shotcaller application from the Apple App Store. In the event of a conflict with the body of this Agreement, this Schedule controls as to the subject matter below.

A.1 Acknowledgement. This Agreement is between you and Shotcaller Applications LLC only, not with Apple Inc. ("Apple"). Shotcaller, not Apple, is solely responsible for the Shotcaller application and its content.

A.2 Scope of license. The license granted to you in Section 6 is limited to a non-transferable license to use the application on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the application may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing, where enabled.

A.3 Maintenance and support. Shotcaller is solely responsible for providing maintenance and support for the application. Apple has no obligation whatsoever to furnish any maintenance or support services.

A.4 Warranty. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Shotcaller's sole responsibility.

A.5 Product claims. Shotcaller, not Apple, is responsible for addressing any claims by you or any third party relating to the application or your possession and use of it, including (a) product liability claims; (b) any claim that the application fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation, including in connection with the application's use of HealthKit or HomeKit frameworks (if any).

A.6 Intellectual property claims. In the event of any third-party claim that the application or your possession and use of it infringes that third party's intellectual property rights, Shotcaller, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

A.7 Legal compliance. You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

A.8 Developer contact. Questions, complaints, or claims regarding the application should be directed to Shotcaller Applications LLC at Support@shotcaller.football and 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA.

A.9 Third-party terms. You must comply with applicable third-party terms of agreement when using the application.

A.10 Third-party beneficiary. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement, and that, upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary hereof.

A.11 Subscriptions. Shotcaller does not currently sell Subscriptions through the App Store. If auto-renewable subscriptions are offered there, they will be governed by Section 8.6, Section 8.11(e), and the Apple Media Services Terms and Conditions, and refunds for them will be administered by Apple.

SCHEDULE B — GOOGLE PLAY ADDITIONAL TERMS

This Schedule applies if you obtained the Shotcaller application from Google Play.

B.1 This Agreement is between you and Shotcaller Applications LLC only, not with Google LLC ("Google"). Google is not a party and is not responsible for the application or its content.

B.2 Your use of Google Play is governed by the Google Play Terms of Service. Shotcaller does not currently sell Subscriptions through Google Play. If offered there, they will be billed and managed through your Google Account and governed by Section 8.6 and Section 8.11(e).

B.3 Refunds for Google Play purchases are administered by Google under the Google Play refund policy.

B.4 Google has no obligation to provide maintenance or support for the application and no warranty obligation with respect to it. Shotcaller is solely responsible for the application, for any product or IP claims relating to it, and for support.

B.5 You will comply with the Google Play Developer Distribution Agreement's end-user requirements and with all applicable Google policies, including the User-Generated Content, Child Safety Standards, and Families policies as they apply to your use.

SCHEDULE C — STATE-SPECIFIC DISCLOSURES

C.1 California. Under Cal. Civ. Code § 1789.3, California users are entitled to the following: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952‑5210. Automatic renewal disclosures required by Cal. Bus. & Prof. Code § 17600 et seq. are presented at the point of purchase and in Section 8.

C.2 New Jersey. If you are a New Jersey consumer, the provisions of Sections 17, 18, and 19 apply only to the extent permitted by the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act, and no provision is intended to waive any right or remedy that cannot be waived under New Jersey law.

C.3 Florida. Automatic renewal of a Subscription is disclosed at purchase and in Section 8.6, and may be cancelled as described in Section 8.7.

C.4 New York, Illinois, Oregon, and other automatic renewal states. Automatic renewal terms, cancellation instructions, and renewal reminders are provided in accordance with applicable state automatic renewal laws.

C.5 Washington and Nevada. Consumer health data disclosures are provided in Section 12.7(a) and in our Privacy Policy's Consumer Health Data Privacy Notice.

C.6 Illinois and Texas. Biometric disclosures are provided in Section 12.7(b). We do not process biometric identifiers.

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